FAQ

Why should I choose Smithfield Collision?

There is a big difference between shops. Any shop can give a lower price by leaving something out or overlooking parts. Our people are craftsmen and will do a good job of restoring your car at a fair price. 

How many estimates do I need to get before starting auto body work?

No law requires you to get more than one estimate. 

Do I have to choose a specific shop for my insurance?

You are not obligated to use any particular shop to obtain repairs. You choose the shop and authorize the repairs. 

Do I have to accept my insurance company's appraisal of damage?

You do not have to accept your insurance company's appraisal of damage. Check the "Appraisal Clause" in your policy on how to resolve any differences. 

What options are there for paying for repairs?

You are responsible for the cost of repairs. Financial arrangements must be completed before the car can be released.